The state details of the Request:

Dispatch cancellation reasons
- REQUESTED_BY_USER: Dispatch has cancelled the trip by user request.
- PASSENGER_DIDNT_SHOW_UP: Dispatch has cancelled the trip because user didn't show up.
- DRIVER_CANCELED: Driver has cancelled the trip.
- SUPPLIER_CANCELLED: Supplier has cancelled the trip.
- DISPATCH_CANCELLED: Dispatch has cancelled the trip.
- NO_AVAILABILITY_IN_THE_AREA: Dispatch has cancelled the trip as no availability in the the area.
- NO_FEE: Dispatch has cancelled the trip due to some fee issue.
- OTHER_DISPATCH_REASON: Other dispatch cancellation reason.
User cancellation reasons
- DRIVER_DIDNT_SHOW_UP: User has cancelled the trip because driver didn't show up.
- ETA_TOO_LONG: User has cancelled the trip because estimated time of arival too long.
- DRIVER_IS_LATE: User has cancelled the trip because driver is late.
- CAN_NOT_FIND_VEHICLE: User has cancelled the trip because user can not find vehicle.
- NOT_NEEDED_ANYMORE: User has cancelled the trip as not needed anymore.
- ASKED_BY_DRIVER_TO_CANCEL: User has cancelled the trip because driver has asked user to cancel the trip.
- FOUND_BETTER_PRICE: User has cancelled the trip because found better price.
- NOT_CLEAR_MEETING_INSTRUCTIONS: User has cancelled the trip due to not clear meeting instructions.
- COULD_NOT_CONTACT_CARRIER: User has cancelled the trip because could not contact carrier.
- OTHER_USER_REASON: User has cancelled the trip.
Karhoo cancellation reasons
- FRAUD: Karhoo has cancelled the trip as suspicious booking.
- NO_AVAILABILITY: Karhoo has cancelled the trip because no availability found.
- ASKED_BY_USER: Karhoo has cancelled the trip because user asked to cancel the trip.
- ASKED_BY_DISPATCH: Karhoo has cancelled the trip because dispatch asked to cancel the trip.
- ASKED_BY_DRIVER: Karhoo has cancelled the trip because driver asked to cancel the trip.
- FAILIURE: Karhoo has cancelled the trip becuase booking is failed.
- PREAUTH_FAILED: Karhoo has cancelled the trip. There was an issue with payment preauth and Karhoo is investigating it.
- OTHER_KARHOO_REASON: Karhoo has cancelled the trip due to unknown reason.
Other State Details
- FOLLOW_ON: Driver is completing a previous trip before coming to pickup location - only seen when state is DRIVER_EN_ROUTE

Dispatch cancellation reasons

User cancellation reasons

Karhoo cancellation reasons

Other State Details

200Booking amendment accepted successfully

400Bad Request. The request was invalid.

401Unauthorized. The request requires user authentication (not logged in).

402Payment required. The request needs to submit a valid credit card.

403Forbidden. The credentials provided do not have sufficient authority for this request. Please request access by emailing API Support.

404Not found. Booking not found, or following information is not available anymore.

424Failed Dependency. The method could not be performed on the resource because the requested action depended on another action and that action failed.

429Error. Too Many Requests. Exceeded the rate limit for requests.

500Internal server error. Something has gone wrong on the website's server, but the server could not be more specific on what the exact problem is.

502Bad Gateway. The server, which was acting as a gateway or proxy, received an invalid response from the upstream server.