The ride details screen provides a breakdown of the trip details for an upcoming or past ride. The user can track the ride by opening the Trip screen, cancel an upcoming ride, contact the driver of an upcoming ride.
On past rides, the user will now be able to provide trip feedback on completed trips. User can give either just a star rating or once they done that, provide further feedback when the additional feedback button appears after trip rated. Once done, this rating section will then be hidden with text stating “Thank you for submiting your feedback".
Flows
When a user books a prebook journey there is an option to select the ride details for the currently booked trip. There is no ride list, it goes directly to the trips details for the booked trip.
Features
Feature | Description |
---|---|
Re-book ride | Using an existing ride, the user is able to quickly re-book a trip with the same pick-up and drop-off locations. |
Cancel trips / pre-bookings | The user is able to cancel the booking while a car is being allocated, when the driver is en-route or even when the driver has arrived from the ride options menu. |
Rate trip | Users can rate their trip from 1 to 5 stars ⭐ |
Additional Feedback | Users can give additional feedback along with their trip rating for a more detailed view of what their opinion was of the fleet they used. |