Testing

Success Criteria

The testing phase is designed to highlight potential operational unknowns that are not obvious during the development of the Integration. Here are a few areas that are targeted:

• Data completeness
• Request latency
• Failure scenarios

Quotes

Items to Address:

• Karhoo is able to get Quotes from all available vehicle types in Production.
• Karhoo is able to display the correct price for all vehicle types in Production.
• Karhoo is able to get OnDemand ETAs from all available vehicle types in Production.

Bookings

Items to Address:

• Karhoo is able to send a booking request to a live fleet and get confirmation.
• Driver and vehicle information satisfies regional minimums.
• Dispatch to receive correct airport details.

Trip updates

Items to Address:

• Karhoo receives timely trip state changes.
• Karhoo to receive minimum booking states.
• Karhoo receives timely driver position changes.
• Karhoo to receive cancellation reasons.

Settlements

Items to Address:

• Karhoo receives Final Fare and Breakdown within 1 hour of Trip Complete.
• Driver should be able to see that the job does not require payment in car.

Reference

What is the Agent Portal?

Troubleshooting

Some potential errors you might encounter are: